Flour Mills of Nigeria Plc is one of the leading conglomerates company in Nigeria with many subsidiary in different sectors like: Food Sector – Pasta production, flour milling; Construction – properties, cement manufacturing and bulk cement bagging; Agribusiness – fertilizer blending, mechanized farming; Packaging – polypropylene sacks and flexi wrap production; Logistics – Haulage fleet, Port Terminal Operations.
Vacancy exist for qualified, experienced and dynamic candidates with proven track record for the following position:
JOB REFERENCE: CRM 10
POSITION: CUSTOMER RELATIONS MANAGER
DEPARTMENT: Marketing
JOB DETAILS:
THE PERSON:
Calm, amiable and empathetic individual with good communication and coordination skills.
Successful candidate must also possess good listening skills and excellent interpersonal skills.
THE JOB:
Responsible for building and sustaining long lasting relationships with customers, handling customer complaints, training and managing of customer service team members and ensuring that customer service standards are met.
Participate in planning and execution of customer events.
Ensure that detailed and structured processes in handling customers are delivered.
EXPERIENCE:
Minimum of 5 years cognate experience in high volume sales and ERP environment.
The successful candidate will also demonstrate ability to maintain records and documentation.
QUALIFICATION:
Minimum of Bachelor’s degree or Higher National Diploma.
5 O’ level credits inclusive of English Language and Mathematics.
METHOD OF APPLICATION
Interested candidates should apply online. Click here to apply
CLOSING DATE: 28th May 2010
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